Experiencing issues with your Android phone not receiving calls can be frustrating. This detailed article explores common causes and provides 5 practical solutions to resolve this issue, along with FAQs for additional guidance.
Contents
Troubleshooting Guide: Fixing Android Phone Not Receiving Calls
1. Toggle Your SIM Card On and Off:
- Sometimes, network glitches can be resolved by simply turning your SIM card off and on.
- Go to Settings > Connections or Network and Internet > SIM card manager.
- Toggle your affected SIM card off, confirm when prompted, and then turn it back on.
- This process can refresh your network connection without physically removing the SIM card.
2. Deactivate Airplane Mode:
- Airplane mode disables all wireless connections on your device, including the cellular network.
- Check if Airplane mode is accidentally enabled by swiping down the Quick Settings menu or through Settings > Connections.
- Toggle off the Airplane mode to restore network connectivity.
3. Turn Off Do Not Disturb (DND) Mode:
- DND mode silences calls, notifications, and alerts.
- Disable DND by going to Settings > Notifications or Sounds and vibrations.
- Toggle off the Do Not Disturb switch.
- Customize DND settings to allow certain calls through, such as repeat callers or specific contacts.
4. Disable Wi-Fi Calling:
- Wi-Fi calling can sometimes interfere with standard cellular calls.
- Navigate to Settings > Connections or Network and Internet > Wi-Fi Calling.
- Toggle off Wi-Fi calling and test if call reception improves.
5. Reinsert the SIM Card:
- Incorrect SIM card placement can lead to detection issues.
- Remove the SIM card tray and ensure the SIM card is properly aligned and inserted as per the device’s instructions.
FAQs: (Frequently asked Questions)
- Why isn’t my Android phone receiving calls?
It could be due to network issues, enabled Airplane or DND mode, incorrect SIM placement, or outdated software.
- How can I fix a network glitch on my Android phone?
Try toggling your SIM card off and on in the SIM card manager settings.
- What should I check if my phone is in Airplane mode but still not receiving calls?
Ensure Airplane mode is actually turned off and check DND settings.
- Can Wi-Fi calling affect normal call reception?
Yes, disabling Wi-Fi calling might resolve call reception issues.
- How do I know if my SIM card is inserted correctly?
Check for error messages indicating SIM detection issues and reinsert the SIM card according to the tray’s orientation.
- What is Do Not Disturb mode, and how can it affect calls?
DND silences calls and notifications. If enabled, it can prevent call alerts.
- Is there a way to receive urgent calls while in DND mode?
Yes, customize DND settings to allow repeat callers or specific contacts.
- Should I update my phone’s software to fix call issues?
Keeping your device’s software updated can help resolve various issues, including call reception problems.
- What steps can I take if none of the solutions work?
Contact your network provider or visit a service center for professional assistance.
- Can restarting my phone help in fixing call reception issues?
A simple restart can often resolve minor software glitches that might affect call reception.
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